SERVICES
1
RESEARCH,
ANALYTICS,
INSIGHTS.
Better understand your market, competitors, customers, and offering to uncover opportunities for growth. From covers, sales, and SPH analysis to demand forecasting, customer / market research or extensive customer journey audits, I deliver actionable insights that inform strategies designed to drive sales and results.
2
SALES & MARKETING STRATEGY & PLANNING
Creating sales & marketing strategies that are aligned with both insights and the business vision with very clear KPIs that are achievable with your marketing budgets. Whether it’s a three-year strategy, annual budget planning, 2026 campaign calendars, or new opening strategy, I can provide support every step of the way.
3
CRM,
LOYALTY,
LIFETIME VALUE.
With a focus on driving engagement & retention, I help hospitality businesses turn guest data into action. I’ll identify gaps in the guest journey, boost data collection, and transform your CRM into a personalised, automated, revenue-driving marketing tool. Services include tech audits, data discovery, CRM and loyalty strategies and automation planning.
PREVIOUS WORK
LET'S WORK TOGETHER
Get in touch - let's align on how we can work together.